Newsletter

Newsletter
 

Policies

WE RESERVE THE RIGHT TO MODIFY THESE POLICIES AT ANY TIME, SO PLEASE REVIEW THEM FREQUENTLY. IF WE MAKE MATERIAL CHANGES TO THIS POLICY, WE WILL NOTIFY YOU HERE, BY EMAIL, OR BY MEANS OF A NOTICE ON OUR HOME PAGE. SHOULD YOU HAVE ANY QUESTIONS ABOUT OUR POLICIES, PLEASE FEEL FREE TO CONTACT US VIA TELEPHONE AT (727) 733-8572 OR VIA EMAIL TO CUSTOMERSERVICE@RAINBOWSENDQUILTSHOPPE.COM.

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rainbow's End's relationship with you in relation to this website. The term "Rainbow's End" or "us," "we," or "our" refers to the owner of the website whose store is located at 941 Broadway Street, Dunedin, Florida, U.S.A, 34698. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following Terms of Use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Rainbow's End disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Rainbow's End does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Rainbow's End does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

In the event that a Rainbow's End product is mistakenly listed at an incorrect price, Rainbow's End reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Rainbow's End reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rainbow's End shall issue a credit to your credit card account in the amount of the incorrect price.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

You agree to indemnify, defend, and hold harmless Rainbow's End, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the law under the jurisdiction of Pinellas County, Florida.

Privacy Policy

Rainbow's End is dedicated to maintaining and protecting your privacy. This includes the privacy of both your information and any and all orders placed with our website. By using our website and products, you agree to the terms of this Privacy Policy. This Policy explains what personally identifiable information we collect and how we use the information so we can continue to provide outstanding service and products to you:

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

The information collected is used in the processing of orders to verify correct ownership of the credit card used. We may use or disclose information about your demographics and use of the site in any manner that does not reveal your identity. E-mail addresses, postal addresses, or telephone numbers if provided may be used by us to communicate advance notice of events, new products and/or services, but is NOT sold to other sources. In addition, we do not retain your credit card information. Once an order is authorized, our server removes the card information.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it through our website, via email to customerservice@rainbowsendquiltshoppe.com, or by contacting us by postal mail to our store.

We store information that we collect through cookies, log files, to create a "profile" of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

Your profile or Internet account will not be shared with other third parties unless required by law to do so.

We also provide a WebLog (Blog) on our site. This blog is internal to rainbowsendquiltshoppe.com and does not allow comments from the general public. The purpose of the blog is to provide information about new events, products and other such information that we deem relevant to interested parties. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these areas.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send email us at customerservice@rainbowsendquiltshoppe.com.

Shipping & Returns

Please refer to our FAQs section for specific information on shipping rates and delivery times. As with most quilt stores, we generally do not accept returns on fabric and notions. We carry quality products and thoroughly inspect all orders prior to fulfilment. If there is a gross error on our part, or a defect in the product, we will work with you to resolve the error or defect. We reserve the right to replace or repair your item or issue a refund, depending on the situation. Please do not hesitate to ask us questions, most of the time we can accommodate your needs and requests. Please do not return any product without prior authorization.